Cancellation Policy


• Registration fees and airport service fees are non-refundable under any circumstances.

• If you have to cancel before your arrival, homestay fees will be refunded, less any bank charges.

• To end the agreement after arrival, students must give 30 days’ notice because our hosts are paid monthly. Any unused weeks will then be refunded. If no prior notice is given, 30 days will be deducted to compensate your host, in compliance with Quebec law.

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